1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us.
Personal Information
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information and preferences
- Payment and billing information
Usage Information
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage patterns and interactions with our service
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
- Provide and deliver the services you request
- Process transactions and send related information
- Send technical notices, updates, and administrative messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Personalize and improve our services
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below.
- With service providers who assist us in operating our platform
- To comply with legal obligations or protect our rights
- In connection with a merger, acquisition, or sale of assets
- With your explicit consent for specific purposes
4. Data Security
We implement appropriate security measures to protect your personal information.
We use industry-standard encryption and security protocols to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information.
- Access and update your account information
- Request deletion of your personal data
- Opt-out of marketing communications
- Request data portability
- Withdraw consent where applicable
6. Data Retention
We retain your information for as long as necessary to provide our services.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. International Data Transfers
Your information may be transferred to and processed in countries other than Nigeria.
When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights and give you the same level of protection as within Nigeria.
8. Children's Privacy
Our services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this privacy policy from time to time.
We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy, please contact us.
Email: privacy@paylo.com
Address: Lagos, Nigeria
Phone: +234 XXX XXX XXXX